"How an AI Startup Achieved SOC 2 Compliance and Boosted Revenue by 60% with Proplr’s Expertise"

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MIXTO DIGITAL
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MIXTO is a wholly Canadian-controlled private corporation with more than 20-years of experience providing customers with high quality print and digital services. We strive to be best-in-class, offering flexible customized programs with accuracy, expedience and security at the core of every project.

The Challenge: Navigating a Shifting Market

The Printing Company faced a critical business challenge. Their traditional customer base was increasingly moving away from paper-based printing, accelerated by disruptions in mailing services. They recognized the urgent need to pivot and offer digital solutions, particularly for clients requiring on-demand, non-bulk digital versions of items like insurance cards. However, they lacked the backend automation to efficiently process these new digital requests, risking increased manual workload for their back-office teams.

Our Solution: Rapid AI Integration with proplr
The company turned to proplr to quickly develop and implement a modern, automated solution. Leveraging our expertise in AI and agile development:

Rapid Engagement: In a focused 4-week engagement, proplr worked closely with their team.
AI-Agent Integration: We seamlessly integrated our advanced AI-Agents into their existing platform via a REST API.
Self-Service AI Chatbot: This integration powered a new AI Chatbot, enabling their customers to self-serve for the processing of non-bulk digital insurance cards, directly through their platform.

Key Outcomes:

Back-Office Revolution: The AI-powered automation freed up countless hours for their back-office teams.

Enhanced Customer Experience: Provided a new, convenient self-service interface for their customers, improving satisfaction and accessibility.
Successful Digital Pivot: Future-proofing their business and opening up new revenue streams.

Speed to Market: The entire solution was conceptualized and implemented in just four weeks, showcasing Proplr's ability to deliver rapid, impactful results.

The Challenge: Navigating a Shifting Market

The Printing Company faced a critical business challenge. Their traditional customer base was increasingly moving away from paper-based printing, accelerated by disruptions in mailing services. They recognized the urgent need to pivot and offer digital solutions, particularly for clients requiring on-demand, non-bulk digital versions of items like insurance cards. However, they lacked the backend automation to efficiently process these new digital requests, risking increased manual workload for their back-office teams.

Our Solution: Rapid AI Integration with proplr
The company turned to proplr to quickly develop and implement a modern, automated solution. Leveraging our expertise in AI and agile development:

Rapid Engagement: In a focused 4-week engagement, proplr worked closely with their team.
AI-Agent Integration: We seamlessly integrated our advanced AI-Agents into their existing platform via a REST API.
Self-Service AI Chatbot: This integration powered a new AI Chatbot, enabling their customers to self-serve for the processing of non-bulk digital insurance cards, directly through their platform.

Key Outcomes:

Back-Office Revolution: The AI-powered automation freed up countless hours for their back-office teams.

Enhanced Customer Experience: Provided a new, convenient self-service interface for their customers, improving satisfaction and accessibility.
Successful Digital Pivot: Future-proofing their business and opening up new revenue streams.

Speed to Market: The entire solution was conceptualized and implemented in just four weeks, showcasing Proplr's ability to deliver rapid, impactful results.